PC Support Services (5786)


	Workforce Certificate

	PC Support Services (5786)

This program is designed for persons previously or currently employed in PC support services positions. The content includes software applications and operating systems including the use of advanced software/system features and programs; electronic communication via the Internet; Web page components; the interrelationships among major components of networks; hardware and software selection and installation; integration techniques to enhance projects; and preventative hardware maintenance.

Expected Job Growth: Increasing

Professional Courses:

*VPI 0100 Reading Skills

*VPI 0200 Mathematical Skills

*VPI 0300 Language Skills

OTA 0900 Business Systems and Technology I (150/5)

MKA 0043 Customer Assistance I (150/5)

EEV 0850 Operating Systems I (75/2.5)

EEV 0851 Operating Systems II (75/2.5)

EEV 0543 Operating Environments (75/2.5)

EEV 0531 Computing Architecture (75/2.5)

EEV 0860 Introduction to Networking (75/2.5)

EEV 0853 Installing and Troubleshooting Software (75/2.5)

EEV 0854 Customer Support and Business Practices (75/2.5)

OTA 0930 Postsecondary Internship (75/2.5)

Credit Hours: 900/

Total Credit Hours: 900 Contact Hours
30 Workforce Credits

*Students who have satisfactory test scores are not required to take these courses.

Need More Information?

Contact:

Lance Wallace , Advanced Technology Center, lwallace@fccj.edu 904.598.5676

Sandra Beck, Downtown Campus, sbeck@fccj.edu 904.633.8380

Total Tuition and Fees:

Estimated tuition* is $1,550. Estimated cost of books, materials and fees is $700. (*for Florida residents, based on fees as of 7/03)


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