Frequently Asked Questions (FAQ)

• Application Process
• Enrollment/Academic Status
• Award Letter/Summary
• Loan Process
• Purchasing Books
• Disbursement
• Scholarships
• Student Employment
• Veterans Benefits

Disbursement

1. What is a disbursement hold?
   
   A disbursement hold indicates that you still have a document to submit or action to fulfill in order for your funds to be released. These holds are listed on the disbursement page in Artemis/Connections (student portal). Most often, this is a document such as authorization for EFT disbursement or, if you are not a U.S. citizen, there is a tax form you must complete before funds can be disbursed. You can always contact your campus enrollment services office for detailed information about disbursements holds.
   
   
2. When will my funds be disbursed?
   
   Financial aid funds will be disbursed on or after the published first pay deadline each term for all students who have retained eligibility and who have complete files and awards ready to be disbursed. In addition to having a complete file, most awards require a minimum enrollment, such as six credits for most Title IV federal aid and state programs. The minimum enrollment is based on your verified attendance. If you do not meet the disbursement requirements on the first pay, your funds may be released to you upon completion of your requirements during the term.
   
   
3. Why is the net disbursed amount of my Stafford loan amount smaller than the amount I borrowed?
   
   Many lenders retain an origination fee from the proceeds of your loan before disbursing the funds to the college. This fee may vary from zero percent up to three percent. Check with your lender to find the origination fee charged.
   
   
4. Why haven’t all of my awards been disbursed?
   
   Individual awards have different terms and conditions, once all terms and conditions are met, the funds may be disbursed. These various conditions may be requirements for additional documentation for a specific fund, or the fund might require a higher level of verified enrollment. Some funds may be released for part-time attendance and others may require full-time attendance. Pell Grant awards are adjusted based upon enrollment. See the terms and conditions of each of your awards for further details.
   
   
5. What is a pending disbursement?
   
   A pending disbursement is one that will be made later based on terms and conditions of the award.