Sample Course Agenda

Stress Management

Presenter: Joanna Scarboro is a Certified Corporate Coach and has dealt with the issue of stress with many clients.

Program Description: This workshop will teach participants five key coaching concepts that will help them gain new perspectives to their lives. They will learn about topics like “segment intentions” and their “hot buttons.” They will learn that stress is about their body’s response to their environment — the critical point is it’s a response. They are the only ones that control the stress in their lives. Once they learn this concept, they will learn stress management techniques from a Certified Corporate Coach.

Course Objectives and Measurable Outcomes: Each participant will learn:

• How their reaction to situations can determine everyone’s stress levels.
• To identify their stressor “hot buttons.”
• How to implement “segment intentions” in their life.
• How to get rid of stress through utilizing coaching techniques.

They will leave with a specific plan on reducing stress in their lives.

Practical Application Exercises:

Stress is a personal issue — everyone handles it differently. Each person will identify what stresses them and develop a plan to deal with it. Interactive coaching will take place in the training and the participants will learn from each other. Case studies will be utilized based on real world issues including:

• Dealing with irate customers
• Having to make quick decisions
• Difficult co-workers
• Too much work

Student Workshop Evaluation/Assessment of Learning: An evaluation will be given to all participants regarding the training outcomes and specifically how they will apply them.