Sample Course Agenda

Class Management: Riding the Winds of Change

This eight hour course focuses on change as an inevitable part of life in any organization. The world we live in is constantly changing. Organizations must continually adapt to this changing environment by changing themselves. In our time, the pace of this change has been greatly accelerated.

Although change is commonplace, to most people it presents many problems. In general, people don’t like change as they are often afraid of it, just as they are of any unknown. Change may affect their job security, earnings, status, personal relationships, or well-established habits and routines. It is not at all surprising that many people have a marked tendency to resist change. Individuals can minimize or help overcome resistance to change. Individuals can minimize or overcome resistance to change by recognizing the source of the problem.

The best way to introduce change is to plan it carefully, keep employees well informed, involve them in the planning and, if possible, in the decision making. Introduce the change gradually and deal with reactions in a positive, helpful and empathetic way. In the long run, this approach will help you implement the change with minimal resistance from employees. That means everyone will experience less disruption, less stress and less loss of efficiency in operations.

Presenter: Andrea Giggetts

Program Description: Participants develop strategies that help manage these new beginnings that will evolve within the organization. They learn the steps to manage the uncertainty of transition and strategies to help them move forward after a change, how people respond to change, and their needs during the transition process. Participants also learn that change should be viewed as an opportunity for growth and advancement. Remaining open to change allows organizations to compete and adapt to new demands placed upon them within the business environment.

Course Objectives and Measurable Outcomes: In this intensive workshop, through handouts and role play exercises, the participants will:

• Learn how to use creativity to overcome obstacles as well as how to best communicate during a change.
• Develop guidelines for motivating employees through a change process and a process for solving problems encountered during change.
• Understand people’s needs in the new beginning phase of change and learn how to handle casualties.

Student Workshop Evaluation/Assessment of Learning: An evaluation will be given to all participants regarding the training outcomes and specifically how they will apply them.