corporate training

DDI Courses

Florida Community College at Jacksonville is an authorized DDI solutions provider with the highest rated DDI certified instructors on staff.

Leaders, Frontline and Middle Managers:
Essentials for Leadership

Achieving Your Leadership Potential
Adaptive Leadership
Boosting Business Results
Building an Environment of Trust*
Building Winning Partnerships
Coaching: Developing High Performance
Coaching for Improvement*
Coaching for Success*
Delegating for Results*
Developing Others*
Empowering Leader®
Getting Started as a New Leader
Influential Leadership
Launching a Successful Team
Leadership: Facilitating Change
Leading High-Performance Teams

Making Meetings Work*
Managing Performance Problems*
Mastering Interaction Skills
Motivating Others
Planning and Critical Path
Problem Analysis and Decision Making
Rapid Decision Making
Reaching Agreement*
Resolving Conflict*
Retaining Talent
Reviewing Performance Progress*
Setting Performance Expectations*
Supporting Leadership Development
Thunderbolt Thinking®: Building An Innovative Workplace

Workforce, Team Members and Leaders Personal Effectiveness
Adapting to Change* Building Trust* Communicating and Listening* Communicating with Others Feedback Fundamentals * Influencing Others Interaction Skills for Success*	Investing in Your Learning* Personal Empowerment: Taking Initiative* Taking Charge of Your Development* Working Through Conflict*

Workforce, Team Members and Leaders Group Effectiveness
Contributing to Meeting Success* Fast Start for Teams Interaction Skills for Success* Optimizing Team Performance Reaching Group Agreement*	Supporting Others Team Performance Survey Training Others Valuing Differences* Working as a Team*

Customer Service Providers and Leaders
Service Plus®	Service Plus® Health Care

Hiring Managers

Essential Interviewing Skills

Special Focus Offerings
Health Care Develop the leadership and service skills of managers and staff.	OPAL® (Online Performance and Learning)* Extend learning to everyone’s desktop via the internet.

*Web-based version available.

We would be happy to provide more information regarding your training needs and desired training results. Simply click on the more information link and we will respond to your request.