Division of Workforce Development (Careers and Continuing Education)

Internship Program Competencies

A.S. Accounting Technology 2201

• Understand basic Debit and Credit rules
• Analyze business transactions
• Journalize and post transactions to a general ledger
• Prepare a trial balance
• Understand deferrals/accruals
• Journalize and post adjusting entries
• Prepare the four basic financial statements
• Journalize and post closing entries
• Prepare a bank reconciliation and the necessary related journal entries
• Post, maintain, and reconcile sub-ledgers for accounts receivable and accounts payable
• Be capable of assisting in the taking of a year-end physical inventory, with costing the inventory using First-in; First-out (FIFO) or Last-in; First-out (LIFO), and computing Cost of Goods sold.
• Be capable of maintaining a Fixed Asset Property Control ledger and assist in the accounting for and control of Property, Plant, and Equipment
• Be capable of gathering the information needed to supply necessary Payroll information to an outside Payroll Service (like Paycheck) and record the necessary General Journal entries for the payroll from the information provided by the Payroll Service.
• Be capable of interviewing an individual using a checklist and gather the needed information to prepare an individual Tax Return (Form 1040).
• Maintain a Job-order costing system.
• Solve Cost-Volume-Profit analysis
• Compute and apply predetermined overhead application rates
• Work with an Activity-Based-Costing (A-B-C) system
• Prepare Operating budgets including a cash budget
• Solve simple capital budgeting analysis using cash payback period, internal rate of return and net present value techniques
• Analyze and offer solutions to simple relevant costing decisions i.e. accept or reject special orders, make or buy, scrap or rework and drop unprofitable segments
• Evaluate investment centers using ROI and/or residual income approaches

A.S. Computer Information Administrator (Help Desk Support) 2268
A.A.S. Computer Information Administrator (Help Desk Support) A268

• Understand, install and configure computer hardware
• Understand, install and configure computer software
• Demonstrate understanding of networked environments
• Demonstrate understanding of internet structure, organization and navigation
• Perform technical system support functions
• Perform troubleshooting activities
• Perform systems monitoring activities
• Perform customer service skills

A.S. Computer Programming Analysis 226C
A.A.S. Computer Programming Analysis A26C

• Perform data files activities
• Perform analysis activities
• Perform program design activities
• Perform coding activities
• Perform testing activities
• Perform user-training activities
• Perform implementation activities
• Perform evaluation activities

A.S. Internet Services Technology 2148
A.A.S. Internet Services Technology A148

• Demonstrate proficiency with Internet structure, organization, and navigation
• Demonstrate understanding of networked environments, hardware and software
• Perform enterprise architecture-related tasks
• Perform web design/development activities
• Perform testing/troubleshooting activities
• Perform security activities
• Perform Documentation and Technical reference activities
• Perform general organizational computing workplace competencies

A.S. Financial Services 2137

• Demonstrate a positive mental attitude
• Exhibit interest and enthusiasm
• Exhibit punctuality and dependability
• Demonstrate traits of being industrious and cooperative
• Demonstrate sincerity, patience, courtesy and tact
• Demonstrate willingness to assume responsibility for one’s actions
• Demonstrate willingness to assume job responsibilities
• Accept criticism and use it constructively
• Develop ability to handle negative customer/co-worker situations
• Develop ability to exhibit friendliness, combined with a professional, businesslike approach
• Give oral reports to demonstrate the ability to effectively express oneself before a group
• Demonstrate good customer communication skills
• Understand communication concepts, goals, skills and criteria
• Organize and prepare reports
• Prepare different categories/structure of messages
• Demonstrate knowledge of all services offered by financial institutions
• Explain the similarities and differences in the financial institutions and other businesses that offer financial services
• Understand and use terminology as it replies to the finance and credit industry
• Know how to communicate with a customer in layman’s language
• Analyze and evaluate a wide range of employee benefits and retirement plans
• Understand what types of investment vehicles are available, how to choose among them, and how to evaluate their performance
• Demonstrate knowledge of the techniques of managing family finances
• Define the technical terms used in the insurance business
• Explain the characteristics of an insurable hazard
• List and discuss alternative methods of dealing with risk
• List and explain the characteristics of the insurance contract
• List the prerequisites to an enforceable contract
• List and discuss the different types of insurance carriers

A.S. Interior Design Technology 2289
A.A.S. Interior Design Technology A289

• Demonstrate satisfactory performance hand lettering, drafting and sketching
• Exhibit skill and accuracy in space planning
• Demonstrate ability in design theory
• Demonstrate presentation abilities
• Demonstrate ability to easily adapt to new and unexpected situations
• Demonstrate ability and knowledge of CAD
• Perform basic computer skills
  

A.S. Business Administration 2213
A.A.S. Business Administration A213
(*additional competencies)
A.A.S. Business Administration - Marketing Management A313
(**additional competencies)

• Knowledge and familiarity of different ownership forms (sole proprietary, partnership, and corporation)
• Knowledge and familiarity of political economic systems (capitalism, socialism, communism, and mixed economies)
• Knowledge and familiarity if role and function of entrepreneurship in free market economy
• Knowledge and familiarity of roles of managers and employees in a business organization (planning, organizing, leading, and controlling)
• Knowledge and familiarity with the marketing functions (product, place, promotion, price) and their functioning under government regulatory agencies
• Knowledge and familiarity with accounting statements such as balance sheet, income statement and budget
• Knowledge and familiarity of the Microsoft Office Suite (Word, Excel, PowerPoint, Access)
• Knowledge and familiarity with business law principles including employment law and business ethics
• Knowledge and familiarity with of securities markets, Federal Reserve, and raising capital *,**
• Knowledge and familiarity creating effective written communication tools (Business letters, reports, memos and e-mail) *,**
• Knowledge and familiarity of the human resource functions of recruitment, selection, training, evaluation and compensation of employees *
• Knowledge and familiarity of supervising and leadership pf employees such as conducting meetings, providing feedback, evaluating performance and training *
• Knowledge and familiarity with sales, contracts and commercial paper as it relates to business law *
• Knowledge and familiarity with electronic and commerce technology as it relates to web-site design and marketing *
• Knowledge and familiarity of salesmanship as it relates to consumer behavior, market research , sales promotion and communication **
• Knowledge and familiarity of the retail industry as it relates to store location, layout and design and entrepreneurship **
• Knowledge and familiarity of the advertising functions including direct mail, digital, television and print **
• Knowledge and familiarity of market research, the design and development of the research study, collection analysis and presentation of the results **

A.S. Legal Studies 2299
A.A.S. Legal Studies A299

• Obtain practical understanding of law office organization and functions
• Become competent in file management
• Draft correspondence and/or pleadings
• Obtain information from clients
• Perform other factual research
• Perform legal research
• Summarize deposition, medical information, or other data
• Gain a working knowledge of law office ethics

A.S. Office Administration 2265
A.A.S. Office Administration A265

• Perform telephone activities
• Perform keyboarding and document processing activities
• Perform records management activities
• Perform communication activities
• Demonstrate knowledge of human relations skills
• Perform information processing activities
• Perform information transmittal activities
• Demonstrate knowledge of reprographic (copy machine) activities
• Perform decision-making activities
• Perform office management activities

General Technical Skills/Competencies

• Meet with clients along with their supervisor and will ask questions to understand the client’s attitudes about money, risk tolerance and goals
• Collect pertinent financial information from the client on forms and through questions. This information will cover the client’s current income, investments and insurance along with data for a cash flow statement and balance sheet
• Input the data and develop a financial planning software and use the software to help analyze the data and develop a financial plan
• Work with their supervisor to analyze the results from the planning software, check assumptions and customize the plan for the client
• Make any necessary changes in the plan, gathering more data if necessary and then print a plan and reports in a format suitable for presentation to the client