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9911 Old Baymeadows Road, Jacksonville, FL 32256, 904.997.2500

Library

Web Reference Sites

Consumer Information

General Consumer Information

The Better Business Bureau
The Better Business Bureau of Northeast Florida Database Search

Consumer.gov
: Your resource for consumer information from the Federal Government.
ConsumerGuide
: Includes reviews, ratings, and pricing for new and used vehicles, electronics, home office equipment, and family products.
Consumer Information Center
: Consumer brochures and information from Pueblo, CO.
ConsumerReview.com
: Product reviews by consumers for electronics, sports gear, computers, and more.
ConsumerSearch: Reviews, analyzes, and ranks products in various categories.
Consumer Sentinel: Site allows you to report your fraud complaints so they can be shared with law enforcement officials across the U.S. and around the world.
Consumer World
: Compendium of useful online consumer resources, news, and related information
Consumers' Checkbook: Offers information and guides to buying a car, and choosing a doctor, hospital, or insurance. Also includes information on leases, bargains, and restaurants.
Florida Department of Agriculture and Consumer Affairs
: Consumer information and resources for Floridians including the Lemon Law, complaint forms, and more.

Automobiles

Carfax Vehicle History Reports: Free Lemon Check.
EPA Fuel Economy Guide
: Search for specific makes and models of cars to find fuel efficiency ratings, mpg, and comparisons with other vehicles.
Insurance Institute for Highway Safety
: Vehicle ratings, safety facts, and more.
Lemon Law America
: Site is resource for consumers with defective vehicles or products. A visit to this site familiarizes you with the lemon statutes in your state and offers tips on how to proceed if you think you've got a "lemon."
Lemon Law Information by State
National Highway Traffic Safety Administration National Center for Statistics and Analysis
: Traffic safety facts, air bag fatalities, crash statistics and more.


Consumer Finance

BanxQuote: Site provides mortgages, loans, credit cards and CD rates in all 50 states. In addition, you can receive daily market quotes and rates on Banking, Auto, Home and Consumer Finance.
Florida Office of Insurance Regulation
: Allows consumers to look up the liability claims on doctors, dentists, lawyers, hospitals, HMOs and other institutions.
RateNet: This service tracks more than 11,000 banks and loan institutions across the country and updates them daily.
Social Security Benefit Calculators
: Provides rough estimates of your retirement benefit at three different retirement ages.
USA Today Calculators: Lots of handy calculators for figuring how much house you can afford, mortgage payments, retirement needs, buying vs. leasing a car cost comparisons, and many more.

Home

FamilyTime: Site provides you with online household organization, menu planning, and money-saving applications, as well as advice from home organization and cooking experts on how you can best run your household.
Homeglossary.com
: Glossary of real estate terms.
How to Clean Anything: This site is a collection of information, compiled by industry professionals, that seeks to provide the best quality information on household cleaning methods. Data arranged by house exterior, interior, pets, auto, recreation, and stains. Also included is a glossary of cleaning terms and articles about topics submitted by readers.
RepairClinic.com: Site is an online source of appliance parts and accessories. Provides solutions for your appliance needs, including helpful hints, tips, troubleshooting and more.

Shopping and Dining

Cold Storage Chart: At site site by the USDA Food Safety and Inspection Service, you will find a Cold Storage Chart which suggests how long something can be refrigerated, as well as frozen (for quality).
Feeding America: The Historic American Cookbook Project: The Michigan State University Library and the MSU Museum presents this online collection of the most important and influential 19th and early 20th century American cookbooks.
Nutrition Facts
: Free source for nutrition information on almost 6,000 different foods.
RecipeSource: Over 70,000 ecipes are organized into two major groups - recipes primarily identified with an ethnic cuisine are broken down by region and ethnic group, while other recipes are categorized by the type of dish. The site can also be searched by keyword.
Restaurant Row
: This dining resource has listings for over 110,000 restaurants in 7,000 cities in 47 countries. It offers ratings, customer reviews, menus, photos, maps, and driving directions. Reservations can be made online.

Travel

Airline Seat Guru: This site allows you to choose your aircraft from a list of several carriers, and then get information on every seat on the plane, including the best seats, the worst, and those to avoid. The site currently features the fleets of American, Continental, Delta, US Airways, and United, and promises to add other airlines in the near future.
Applying for Your U.S. Passport the Easy Way:
The Department of State's Bureau of Consular Affairs has prepared this publication to assist you in applying for your U.S. passport. This guide provides information on how, when and where to apply for your passport.
Bureau of Consular Affairs
: International travel information, including travel warnings, how to obtain a passport, and more.
Daily Fuel Gauge Report
: AAA's Daily Fuel Gauge Report is the most comprehensive retail gasoline survey available.  Everyday over 60,000 self-serve stations are surveyed. Site presents average gasoline prices for hundreds of U.S. metropolitan areas. Statewide averages are also provided.
My Travel Rights: Brought to you by America's largest Web-based nonprofit association dedicated to protecting the rights of traveling consumers.

Miscellaneous

Fire Safety Fact Sheets
The LifeStyle Optimizer
: Use this handy site to create a list of the 10 best cities for you to live, by selecting one characteristic to rank cities and then by restricting the search to cities with certain demographic, economic, or climate conditions, such as crime rates, sales and property taxes, etc.
National Association of Unclaimed Property Administrators
: Search for unclaimed property.
Nursing Home Compare
: This site by the Centers for Medicare and Medicad Services, Department of Health and Human Services, provides detailed information about the performance of every Medicare and Medicaid certified nursing home in the country.
Stop Junk Mail, E-mail and Phone Calls: This guide provides clear, simple and proven reduction techniques.
Stop Unwanted Telemarketing Calls
: Information on your rights from the Federal Communications Commission, and steps you can take to stop annoying telemarketers.
UPS Quick Cost Calculator
: Compare published rates for sending your UPS shipments and their insured values to hundreds of destinations around the world.
Veteran’s Administration Benefits and Services

Your Right to Federal Records: Questions and Answers on the Freedom of Information Act and Privacy Act
: PDF document that clearly outlines how to request information from the federal government.

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Revised September 4, 2008

For more information, contact the Deerwood Center Library
9911 Old Baymeadows Road, Jacksonville, FL 32256
jburton@fccj.edu, 904.997.2563, Fax 904.997.2571